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Part 2: How to Solve the Issue of ‘Mouse Scroll Wheel’ Not Working in MAC?

As discussed in the section ahead, scrolling varies from application to application, with being painfully slow for some and shockingly fast for others.

The button assignment commands in the IntelliPoint Software program are unavailable or dimmed for the users.

Users won’t be able to change the button assignments for their pointing device.

All the button assignments would be reset to their factory settings.

Usually, one or more of the following symptoms are experienced when users face issues with their mouse’s scroll wheel. Part 1: What Are the Symptoms of Issues with the Scroll Wheel? Part 3: How to Fix the ‘Scroll Wheel’ Issue in Windows Operating Systems.Part 2: How to Solve the Issue of ‘Mouse Scroll Wheel’ Not Working in MAC?.Part 1: What Are the Symptoms of Issues with the Scroll Wheel?.NOTE: If you have macOS Mojave 10.14 or later and the scroll wheel stopped working after installing and/or updating Logitech Options, please set the user permissions following these steps. Windows only - if it works on a different computer, then the issue might be related to a USB chipset driver.

If it makes a difference, try updating the motherboard USB chipset driver. Windows only - try a different USB port.Unpair/repair or disconnect/reconnect hardware.Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar.If you use Logitech Control Center (LCC) click here.If you use Logitech Options click here.Check if the Scroll/Gesture settings in the Logitech Software are correctly selected:.Make sure the wheel itself moves and isn’t physically stuck.Clean the scroll wheel with compressed air.After installing and/or updating Logitech Options on macOS Mojave or later, macOS requires user permission to be set.Scroll or gestures behave differently than expected.Certain gestures don't work or work intermittently.Scroll wheel button moves but it doesn’t scroll on the page.